Terms and Conditions

We’re delighted to have your child join our storytelling and movement sessions. To make sure every session is safe, enjoyable, and well-organised, please read the following terms and conditions carefully before booking.

• All sessions must be booked in advance via the online booking form.

• Full payment is required at the time of booking to confirm your place.

• Spaces are limited and allocated on a first-come, first-served basis.

• If you wish to cancel a booking, please give at least 24 hours’ notice.

• Refunds or transfers may be offered at the discretion of Story Steps.

• If a session is cancelled by Story Steps (for example, due to illness or unforeseen circumstances), you will be offered a rescheduled class or a full refund.

• Parents or carers must remain on the premises during each session unless otherwise agreed.

• Please ensure your child is healthy and fit to take part in movement activities.

• Story Steps reserves the right to refuse participation if a child appears unwell or if behaviour is unsafe for others.

• Children should wear comfortable clothing suitable for movement (e.g., leggings, joggers, t-shirts).

• Bare feet or soft shoes are recommended to ensure safety and comfort.

• Please inform Zoe of any medical conditions, allergies, or additional needs before the session starts.